The deposit paid herein is non refundable. The balance shall be paid in full upon the completion of the job. All orders confirmed are subject to stock availability.
Delivery dates and timings are subject to changes. In the event of any cancellation, customer shall pay 80% of the total amount stated in the invoice. Delivery must be executed within 1 month - unless otherwise stated.
On the expiry date of the specified period, Shield Perfect Pte Ltd reserves the rights to forfeit all deposits and cancel the orders. Customer shall inspect goods upon installation. Should there be any complaints, it must be made known to us upon the installation.
Terms and Conditions of Warranty
Installation of window films is highly recommended to be done in a clean environment. However, almost all job sites are not 100% dust free, thus some dust particles may be trapped in between the film and glass during installation.
Our experienced installers will minimise this and assure you that the performance of the film is not compromised.
A general rule of thumb is to observe the glass panels from six feet away (as per IWFA standard).
Slight gaps may be observed along the edges and corners of the window frames after installation.
This is usually due to the window frame conditions - e.g. unevenness of the silicone rubber gasket, etc.
Under certain lighting conditions, iridescence or ‘rainbow’ effect on solar film may be exhibited. This unintended feature is a result of scratch resistant protection coating in the construction of the film.
This should not be viewed as a physical defect of the film.
Drying time for a film application is approximately 60 days.
During this period, any haziness or milky appearance will soon disappear.
All water bubbles (except for corners of the window) will dry out, but a few particles may be apparent when dry.
These particles will only be seen if you get close to the glass, which is something we ordinarily do not do. Minimal dust particles & air bubbles may be observed along window corners and must not be deemed as workmanship defects under warranty terms.
We are not responsible for any moving or removing of obstructions to the glass panels. In the case where our installer is requested to move any glass panels or objects, Shield Perfect Pte Ltd will not be responsible for any damages or breakage of the glass or objects. Customers are to ensure that the job site is in a clean condition for installation.
Shield Perfect Pte Ltd will not be liable for any defects of films if installation is done under dusty environment.
The warranty herein shall only be applicable when installation is done by our professional installers.
The warranty shall be immediately ceased and become void if unauthorized repair, tampering, alteration or modification is made to the product.
In the case where installations cannot be completed or partially completed due to customers’ faults in any circumstances, customer shall be liable for a minimal transportation fee for any additional or further job schedule.
All window films are subjected to 10 or/and 12 years limited warranty.
11.1 1st & 2nd year - Service is free of charge
11.2 3rd to 5th year - Transportation charges apply.
11.3 6th to 12th year - Transportation and labour charges apply.
In the case that the original windows are colour-coated or tinted, Shield Perfect Pte Ltd shall not be held liable for any
scratches caused during the installation and removal process.
Shield Perfect Pte Ltd reserve the right to amend "Terms and Conditions of Warranty" without prior notice to all affected customers