1 Year Limited Product Warranty

Sales Terms & Conditions

The deposit made for the order is non-refundable, and the balance must be paid in full after the completion of the job. All orders are subject to stock availability.

Delivery dates and timings may change. If a cancellation occurs, the customer is required to pay 80% of the total amount mentioned in the invoice. Delivery must be executed within one month, unless otherwise agreed upon by the customer.

On the expiry date of the specified period, Shield Perfect Pte Ltd reserves the right to forfeit all deposits and cancel the order. Upon installation, the customer shall inspect the goods, and any complaints must be communicated to us immediately.

Warranty Terms & Conditions

1. 1. The warranty only covers the mesh/system if it is broken naturally. (Replacement of 304 stainless steel (or polyester pet mesh) retractable mesh only happens if the mesh is bitten by cat/damaged naturally to a minimal size of 5cm x 5cm).
2. 2. The warranty covers a faulty sliding door mesh track system with no visible human damage.
3. 3. For the first 6 months, service is free of charge for material and labor, excluding any other charges like scaffolding or transportation costs.
4. 4. The warranty is void if the attachment system is removed for reasons other than to replace a defective product under this warranty.
5. 5. The product warranty only applies when the product is maintained in accordance with mesh care instructions and properly installed. This product warranty does not cover misuse, abuse, or acts of God. The product warranty covers installations only in Singapore.
6. 6. Shield Perfect Pte Ltd reserve the right to amend "Warranty Terms & Conditions" without prior notice to all affected customers.

Claims Process

Register Your Warranty

Fill in the form below to register your product warranty.